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I am writing to express my concern and request a prompt review of my identity verification (KYC) process, which has been repeatedly rejected without explanation. I deposited 11 USDT from my personal wallet to my Roostake account. Currently, I can see that my account balance is 10.01 USDT, but I cannot use it because my account is still not verified.
While the current coupon codes provide substantial value, the casino is expected to introduce new seasonal promotions throughout summer 2025. Following the casino on social media or subscribing to their newsletter ensures you’ll be among the first to learn about new coupon codes as they become available. Both welcome packages come with a 35x wagering requirement on the combined bonus and deposit amount, which is competitive compared to industry standards.
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We grow together – and RooStake is here to deliver nothing but the best for its users. Unfortunately, I haven’t received any acknowledgment or confirmation that my documents were reviewed by the support team. I even tried contacting the site’s chatbot in hopes of reaching a human agent, but to no avail.
Don’t even know if we can speak about quality because there’s nothing. RooStake accepts credit cards, e-wallets, cryptocurrencies, and bank transfers. Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future. I want to make it clear that I only have one account registered on the platform, and I strongly deny any illegal activity or activity contrary to the site’s policies.
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These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others. No, casino RooStake restricts access to users 18+ to comply with responsible gambling laws in Australia. Casino RooStake requires ID checks for Australian users to maintain a safe casino environment.
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