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- They don’t accept new businesses.
- My card was mistakenly flagged as fraudulent, and customer service has failed to respond appropriately.
- But if you’re early in your business or simply moving low volume (or even if you just want something simple and predictable), then Adyen is likely not for you.
Adyen always seems to be in the headlines when I’m following payment industry news. Our team here at MCC can analyze these statements on your behalf to look for cost savings opportunities. That’s why working with a merchant consultant can be invaluable for your company. Since they offer IC++ pricing, they break down fees in a way that’s different from other processors. It’s also worth noting that Adyen has the edge compared to Stripe and Braintree for brick-and-mortar businesses.
Adyen payments is one of the most powerful payment processors on the market, built for businesses that sell at scale. Adyen payments is a powerful, enterprise-grade processor built for scaling and global businesses. While all three of these processors let you accept payments in person, this service is more of an afterthought for Stripe and Braintree. We have tons of experience with Adyen, as several MCC clients use them to process payments.
Stay away from both rob you of your money and we need a good lawyer for a global class action against both horrible companies. I want this done to quit vinted ; xcritical 4 ever. Avoid this payment system at all costs.
But Adyen is equally good for in-person payments. They’re definitely neglecting this market and prioritizing technology for online payments. In addition to the transactional rates, Adyen charges miscellaneous fees for certain payments and scenarios.
Got fraudulent plane ticket bough in my…
They’ll see payment methods relevant to where they live – cards, digital wallets like Apple Pay or Google Pay, ACH, bank transfers, BNPL options or local methods like iDEAL or Alipay. Request to start processing payments Adyen’s all-in-one payment solution stores your client’s information and complete transaction history within a single system to allow for a seamless customer experience. With this flexibility, you can avoid several costs of operating an international business, such as cross-border card network and interchange fees and bank surcharges. International merchants can accept payments and process them locally as well as globally.
I was an eBay seller with outstanding feedbacks and response time but they still penalized me by having every transactions on hold without prior notification nor explanation. Use a company that cares.. I am informing you because we name you in the Court Action because they have used your platform to effect the transaction. I even had to use screenshots of my online Banking Faster Payment Screen from my personal account to show they were not new, some of these relationships go back nearly 30 years.4.
Ebay users leaving in droves because of flawed ID verification
Just a spinning wheel – doesn’t time out; no error message; no ‘pls try again later’ – just a spinning wheel for like 10 mins each time. The worst – have tried 4 times to pay for airline tickets on Air Asia. We will all burn in hell sooner or later if this is how we keep doing business. It’s an ultimate cheat snake business ever! They are fraudster and has tooks lots of money from me and I dont trust them. Ive just received money from you??
Terrible
We’ve had a great experience working with them and I expect that to continue in the future. While Adyen is definitely considered to be a newer player in the payment space, it’s slowly starting to gain momentum, and the technology really speaks for itself. With its simple interface, comprehensive support and security, and useful features, Adyen is easy to recommend. Users who prefer simpler pricing models often go https://scamforex.net/ for platforms such as Square POS ecommerce, where transactions come with a straightforward 2.6% + $0.10 fee.
Hi Aaron, We are sorry to hear about your experience. Adyen support just tells us to buy a new €500 device and send the broken one back. Hi Tim,We are sorry to hear about your experience.
Test your entire payment flow in the sandbox
This is the company they use to process resale refunds. I accidently transfered money to them and they sent it back after 1 day, great and fast service. Ticket master use for reselling your ticket 17 days(working to get funds) ticket master not interested in this day and age it’s a joke to wait that long for your own money waste of space of a company
Adyen NV is Terrible should be banned from our country.
Sometimes it works, sometimes it doesn’t. I have to PRAY every time, until the transaction will work successfully without any “unknown error”-messages. We use Adyen POS terminals in all our stores and find the solution and support from Adyen to be exceptional!
Key features merchants should know about
Ayden is the payment processor for Ebay. Of course it may just be part of the conspiracy with ebay to delay payments to sellers. Adyen is having a anti-fraud-system which goes preventive against credit card fraud. I have been receiving deposits to my bank account listed as being from Adyen with no further details.
Hi MPB,Sorry to hear you didn’t have a good experience with Adyen. They take more money than they are owed.. That includes you as a platform seller. As such, Adyen is legally required to process so called ‘Know Your Customer’ (KYC) information for the verification of its clients according to applicable laws and regulations, such as Article 3 of the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft). Why do they want a photo ID – no bank of building society requires if providing evidence as above mentioned.Ebay sellers are now frustrated and annoyed with these draconian measures set up by Adyen.
Don’t bother to create an account here at Adyen
Eventually after posting on here they contacted me. Took a lot of doing but I did eventually get my money back. They obviously never I tend to actually give me MY money. I have uploaded enough really worrying stuff such as bank statements, ID etc and they still haven’t paid me. Every 10 days I get the same email saying they failed YET AGAIN. Any payment system except Ayden!!! It is not a Stripe alternative; it is a gatekept service optimized for enterprise comfort, not startup adoption.
- Entry requirements are opaque, onboarding is selectively granted, and small or medium businesses are effectively filtered out.
- According to Adyen’s pricing page, rates start at $0.13 + 0.60% markup over IC++ for Visa and Mastercard.
- Many consumers report issues with payments, highlighting a broken logic in the payment processing system.
- We use Adyen POS terminals in all our stores and find the solution and support from Adyen to be exceptional!
- If you’re a small seller or want a plug-and-play processor with transparent pricing, Adyen may feel too complex.
The platform itself is ok, customer service is useless Worst customer service xcritical reviews experience ever. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. I’m trying to use my card from MBank Kyrgyzstan to pay for World of Wacraft and Adyen rejects my payments all the time.
How Does Adyen Compare to Other Payment Processors?
I asked them to send me the invoice for the terminal twice over e-mails to their support team and was ignored. Everything works perfectly now and in case it wouldn’t have after the last change from the support team, there would have been a zoom call so the team is really helpful and dedicated. They can’t even verify a major banks debt card.
For any questions related to an individual payment you will have to contact the shop where the order was placed. Look very carefully not to get scammed by xcritical They say they are not responsible.Just avoid this company to avoid problems. They aggregated my payment from Trustly. Adyen follows a set of criteria when partnering with new merchants including factors such as industry, business model, size, and others. Sorry to hear you had a bad experience with Adyen.